Terms and Conditions

Last Updated: 07/03/2025

Welcome to JK Industry (“Website”). These Terms and Conditions (“Terms”) govern your use of our website, jkindustry.co.za, and your purchase of products from us. By accessing or using our Website, you agree to abide by these Terms. Please read them carefully before proceeding with any transactions.

1. General Information

JK Industry is an online store specializing in high-quality products. By placing an order on our Website, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Shipping and Delivery

We offer free shipping on all orders over R999.

Orders are processed within 1-2 business days.

Estimated delivery time is 2-5 business days from the time of order confirmation.

Delivery times may be affected by factors outside of our control, including courier delays and public holidays.

You will receive a tracking number once your order has been dispatched.

3. Returns and Refunds

We comply with South African Consumer Protection Laws. If you are not satisfied with your purchase, you may return it under the following conditions:

Return Eligibility: Items must be returned within 7 days of receipt in their original condition, unused, with all original packaging and labels intact.

Non-Returnable Items: Certain items, such as personal hygiene products, perishable goods, and clearance items, are not eligible for return unless defective.

Refund Process: Refunds will be processed within 7-14 business days after we receive the returned item. Refunds will be made via the original payment method.

Return Shipping Costs: The customer is responsible for return shipping fees unless the item is defective or incorrect.

To initiate a return, please contact our customer service team at [Insert Contact Information].

4. Damaged or Defective Goods

If you receive a damaged or defective item, please notify us within 48 hours of delivery.

We may require photographic evidence of the damage.

We will arrange for a replacement, repair, or refund at no additional cost to you.

5. Payment and Pricing

All prices on our Website are listed in South African Rand (ZAR).

We reserve the right to adjust prices at any time without prior notice.

Payment methods accepted include credit/debit cards, EFT, and other secure payment gateways.

Your order will only be processed once full payment has been received.

6. Privacy Policy

Your privacy is important to us. We collect and process personal data in accordance with the Protection of Personal Information Act (POPIA). For more details, please refer to our Privacy Policy.

7. Intellectual Property

All content, including text, images, logos, and product descriptions, is the intellectual property of JK Industry and may not be copied, distributed, or used without permission.

8. Limitation of Liability

JK Industry shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or Website.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will take effect upon publication on our Website.

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.